Your service desk. Without building one.
White-label managed IT support, endpoint care and proactive monitoring that runs quietly behind your brand, while you keep the customer relationship and commercial control.
Add day-to-day IT support to your offer, behind your brand.
Managed IT services let you extend from hardware support into the day-to-day: a partner-branded service desk, endpoint and user care, and proactive monitoring with real operational visibility. Logic Supplies runs it quietly in the background.
We are not a generalist MSP chasing volume. The same principles apply here as across the rest of the portfolio: services only, channel first, and structured so the customer relationship, brand and margin stay with you.
- White-label service desk, branded as you
- Endpoint and user care across devices and access
- Proactive monitoring, triage and escalation
- Fixed-price packages with simple, repeatable commercials
- A complete managed layer that complements existing support
Three tiers. Clear scope. Easy to sell.
User Support and Server Support packages follow the same tiered structure. Partners choose the right level for each customer, starting with Essential and scaling to full Resilient coverage, all delivered white-label behind your brand.
Essential
Core endpoint support for everyday IT requirements.
- OS troubleshooting and hardware issue resolution
- Microsoft 365 application support
- Endpoint security best practices
- Patch management for Microsoft systems
- Third-party software updates
- Proactive device monitoring
- Full image cloud backup
- Antivirus and ransomware protection
- Advanced threat protection
- Full backup lifecycle management
Secure
Everything in Essential, plus full antivirus and ransomware protection.
- All Essential features included
- Antivirus monitoring, deployment and configuration
- Ransomware protection
- Advanced threat protection
- Onsite support
- Full image cloud backup
- Backup monitoring and failure resolution
- Full backup lifecycle management
Resilient
Complete protection: Essential and Secure, plus full backup and recovery.
- All Essential and Secure features included
- Full image cloud backup included
- Backup configuration and quota management
- Backup monitoring and failure resolution
- Full image restore services
- Onsite support included
- Advanced threat protection included
- Cross-system monitoring, server and workstation
Offer managed IT without building the back office.
Adding a managed service to your portfolio can open up recurring revenue and deeper customer relationships, without the cost of hiring a team, buying tooling and running a service desk around the clock.
We deliver it white-label behind your brand on clear, fixed-price packages. The customer, the relationship and the margin stay with you, while the day to day support runs quietly in the background.
A member of the Logic Supplies team will reply within one business day. Nothing reaches your customer without you.